nn0k Privacy Policy

1. Introduction

nn0k ("we", "us", or "the Company") operates the online casino and sports betting platform at nn0k.ws (the "Platform"). We are committed to protecting the privacy and personal data of everyone who visits, registers with, or transacts on our Platform. This Privacy Policy describes in detail what personal information we collect, the purposes for which we use it, the circumstances under which we may share it with third parties, and the rights available to you regarding your personal data.

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of the Platform immediately. This Policy should be read alongside our Terms and Conditions, which govern your use of the Platform more broadly.

2. Information We Collect

We collect personal information from you directly when you register, deposit, play, or contact support, and automatically when you use the Platform. The table below summarises the main categories of data we collect, examples of the specific data points within each category, and the primary reason for collection.

3. How We Use Your Information

We use the personal information we collect only for specific, legitimate purposes that are necessary to provide you with a safe, fair, and enjoyable experience on the nn0k Platform. The following are the primary purposes for which your data is processed:

• To create and manage your account, verify your identity, and process KYC documentation as required.
• To process deposits, withdrawals, and related financial transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• To detect, investigate, and prevent fraud, money laundering, bonus abuse, and other prohibited conduct in accordance with our Terms and applicable law.
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts.
• To operate responsible gaming tools including deposit limits, session reminders, cooling-off periods, and self-exclusion, and to monitor gameplay for indicators of problem gambling.
• To improve Platform performance, fix technical issues, and personalise your experience based on your gaming history and preferences, where you have not opted out.

4. Legal Basis for Processing

nn0k processes your personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity — processing required to provide the services you have contracted for, including account management, payments, and game access.
• Legal obligation — processing required to comply with anti-money laundering regulations, KYC obligations, financial crime prevention, and applicable data retention laws.
• Legitimate interests — processing carried out for fraud detection, platform security, responsible gaming monitoring, and analytics, provided your interests do not override ours.
• Consent — where we send you marketing communications or use non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Cookies and Tracking Technologies

The nn0k Platform uses cookies and similar tracking technologies to ensure the site functions correctly, to remember your session and preferences, and to collect analytics data that helps us improve the Platform. Cookies are small text files stored on your device by your browser. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

We use strictly necessary cookies (which cannot be disabled as they are required for the Platform to function), functional cookies (which personalise your experience), and analytics cookies (which help us understand how users interact with the Platform). We do not use advertising cookies that track you across third-party websites for marketing purposes.

6. Sharing of Your Information

nn0k does not sell, rent, or trade your personal information. We may share your data with carefully selected third parties only where necessary for the operation of the Platform, and only subject to contractual data-protection obligations. Categories of recipients include:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — to process deposits and withdrawals. These providers receive only the minimum data necessary to complete each transaction.
• Identity verification and KYC service providers — to fulfil our legal obligations to verify account holder identities before permitting withdrawals or high-value deposits.
• Regulatory and law enforcement authorities — where we are legally compelled to disclose information, for example in connection with a financial crime investigation, court order, or anti-money laundering report.
• Technology and infrastructure partners — such as cloud hosting providers and Platform analytics tools, who process data on our behalf under strict data processing agreements.

We require all third parties who process data on our behalf to implement appropriate technical and organisational security measures and to use your data only for the specified purposes described in their data processing agreements with us.

7. Data Retention

We retain your personal data for as long as your account remains active and for a further period after account closure as required by our legal and regulatory obligations. In general, financial transaction records and identity verification documents are retained for a minimum of five years from the date of the relevant transaction or the closure of your account, whichever is later, in order to comply with anti-money laundering and financial crime reporting requirements.

Where data is no longer needed for its original purpose and no legal retention obligation applies, we delete or anonymise it securely. Marketing preferences and non-essential usage data are deleted promptly upon account closure or opt-out, whichever occurs first.

8. Security Measures

nn0k implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage for sensitive data at rest, role-based access controls limiting staff access to personal data to those with a legitimate operational need, and regular security assessments of our infrastructure.

While we take all reasonable steps to secure your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users in accordance with applicable law. You also have a role to play in keeping your account secure — please use a strong, unique password and do not share your login credentials with anyone.

9. Your Privacy Rights

Depending on your jurisdiction, you may have some or all of the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact our support team via the email address published on this Platform. We will respond within 30 days of receiving a verified request.

• Right of access — you may request a copy of the personal data we hold about you and information about how it is being processed.
• Right to rectification — you may ask us to correct inaccurate or incomplete personal data we hold about you.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to overriding legal retention obligations.
• Right to restrict processing — you may request that we limit the processing of your data in certain circumstances, for example while a rectification request is being resolved.
• Right to object — you may object to processing carried out on the basis of legitimate interests, including direct marketing communications, and we will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of the above rights, please contact our support team using the email address published on the Platform. We will verify your identity before processing any privacy rights request and will respond within 30 days. Some requests may be declined where they conflict with our legal obligations or the rights of third parties.

10. Third-Party Links

The nn0k Platform does not contain links to external third-party websites. All links within the Platform point to internal pages of nn0k.ws. If you independently navigate to a third-party website, please note that nn0k has no control over the privacy practices or content of those websites and accepts no responsibility for them. We recommend you review the privacy policy of any third-party site you visit.

11. Children's Privacy and Age Restriction

The nn0k Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated account. If you believe a minor has registered on our Platform, please contact our support team immediately via the email address published on this page.

12. Changes to This Privacy Policy

nn0k reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the effective date shown at the top of this page and, where the changes significantly affect your rights, we will notify registered users via the email address on file. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after any amendment constitutes acceptance of the revised Policy.

Our Privacy Commitments to You

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way nn0k handles your personal data, please contact our support team using the email address displayed on this Platform. All privacy correspondence is handled with strict confidentiality. Our support team is available 24 hours a day, 7 days a week, and we aim to respond to all privacy-related enquiries within 30 days Bangladesh Standard Time (BST, UTC+6).

The support email address on this Platform is displayed as plain text only and is not a clickable link. Please do not include sensitive personal data such as your full payment account number or password in any support email — nn0k staff will never ask for this information via email.